Support

Support

Current Location:Homepage > Support > FAQ > FAQ for Diana

1. Effienct network bandwidth is required for Diana zero client working across network. For smooth video play, the network bandwidth for each Diana access should be higher than 6M.

2. Because the vPoint server will use ports randomly, we need to set the LAN IP address of vPoint server as the DMZ host in the router or firewall. You can find how to configure the DMZ host in the router or firewall manual.

3. In Diana zero client setup, specify the server IP as the WAN IP of router. If the WAN IP of router is dynamic, you need to change the server IP in Diana when the WAN IP of router changed.